Payment & Refund

Receipt

• May I get a purchase receipt?
• Where can I check my reservation history?

Changes & Refunds

• I requested a cancellation but I was not refunded.
• I want to cancel my travel reservation.
• Can I get a refund for travel services in unavoidable circumstances?

Payment Inquiry

• What payment methods are available?
• Are there any additional handling fees?
• Can I use someone else's credit card?
• My payment won't go through.
• APP payment does not work. What should I do?
• How do I know if my payment failed or went through successfully?

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